From first visit as a new resident in the Charlotte area I have been very pleased with the service and courtesy from everyone.

I scheduled my car for an oil change no tire rotation. First car in. They rotated the tires I just had aligned. I called 8 times to tell them to change the A/C belt and no response to my voice messages. I drove back to the dealership when I saw my valve cps were missing. They also did not put the screws back in my air filer cover. This visit was horrible.

Great costumer service. Prompt service from the service department. Print out on the service provided. And on what your car will need next.

Personnel are professional, friendly, courteous and provide excellent service. I wll definitely reccomend to my friends,

The quality of the service provided at South Charlotte Chevrolet is unmatched! They consistently deliver exceptional service with a team that is honest, considerate, and highly knowledgeable! I would not take my vehicle anywhere else!

South Charlotte Chevrolet is great! From my salesperson to the service desk. I appreciate how easy they make my time there.

This has been the easiest process ever for me to buy a car. Malcolm Kay, the sales manager, helped me complete as much as possible and get approval the day before. Quan Sturdivant, the Salesman, delivered exceptional customer service and was quick with paperwork. Joshua Vargas, the Finance Manager, was efficient and knowledgeable about completing the finance paperwork. I have no complaints!

this was the first time ever going into a dealership where the guy that was helping me walked me step by step on everything that was going on and did not leave me in the dark he was very nice and respectful ....everyone was great 👍

From the very beginning of the buying process to this day, our salesman Rayvon has been professional and knowledgeable. He always greeted us with a smile every time we came to the dealership. Rayvon earned our business from the professional way he treated us.

We were affected by the hurricane and deplaced from our home. I am a teacher and have to return to school and needed to charge my chevy blazer that I purchased near my home. We have no power there. This dealership refused to let me charge my car there. Saying it was for their customers only! What happened to Chevy strong!

I purchased a 2021 Chevrolet Traverse from this company back in 2021. I recently traded that in at a VW dealership for a new car. When I traded in the traverse, I was told that I could seek reimbursement for the extended warranty I had purchased with the car back in 2021. I went through the process, and it was simple at first. I was told I would be getting a substantial amount of money back for the warranty. I was told this process could take 6-8 weeks, so I was pleasantly surprised when the check arrived within a month. However, when I went to deposit the check into my bank, my bank rejected the check as it was in a different last name than the bank account. This rejection was learned of in mid-April. Understanding this was my fault, I reached out to South Charlotte Chevrolet to get this resolved. I have spoken to numerous people who respond with the same line "we will look into it and get back to you". The original check was sent to me at the end of March / beginning of April. I got the notice from my bank on April 15th and have been trying to get the check reissued since then. It has been 4 months now. I have lost track of the number of times I have called the company and left messages. Most times, when the receptionist transfers me, I get sent to a voice mail box that is full and cannot accept messages. I have called and called, left message after message and NO ONE has gotten back to me. I am at my wits end here as I just want the money that is owed to me IMMEDIATELY.

Working with South Charlotte Chevrolet service department was a great experience. I worked with Jerry B. and he was very communicative, honest, and I felt he was genuinely trying to save me money and not recommend unnecessary services. I will definitely be returning for maintenance on my vehicle.

Regular

Great customer service from my service manager, car was washed after oil change (unexpected!) and I waited for the service to be completed in about an hour.

Courteous and professional staff in both the service and parts department 👌🏾