Customer Testimonials
From first visit as a new resident in the Charlotte area I have been very pleased with the service and courtesy from everyone.
I scheduled my car for an oil change no tire rotation. First car in. They rotated the tires I just had aligned. I called 8 times to tell them to change the A/C belt and no response to my voice messages. I drove back to the dealership when I saw my valve cps were missing. They also did not put the screws back in my air filer cover. This visit was horrible.
Great costumer service. Prompt service from the service department. Print out on the service provided. And on what your car will need next.
Personnel are professional, friendly, courteous and provide excellent service. I wll definitely reccomend to my friends,
The quality of the service provided at South Charlotte Chevrolet is unmatched! They consistently deliver exceptional service with a team that is honest, considerate, and highly knowledgeable! I would not take my vehicle anywhere else!
South Charlotte Chevrolet is great! From my salesperson to the service desk. I appreciate how easy they make my time there.
This has been the easiest process ever for me to buy a car. Malcolm Kay, the sales manager, helped me complete as much as possible and get approval the day before. Quan Sturdivant, the Salesman, delivered exceptional customer service and was quick with paperwork. Joshua Vargas, the Finance Manager, was efficient and knowledgeable about completing the finance paperwork. I have no complaints!
this was the first time ever going into a dealership where the guy that was helping me walked me step by step on everything that was going on and did not leave me in the dark he was very nice and respectful ....everyone was great 👍
From the very beginning of the buying process to this day, our salesman Rayvon has been professional and knowledgeable. He always greeted us with a smile every time we came to the dealership. Rayvon earned our business from the professional way he treated us.
We were affected by the hurricane and deplaced from our home. I am a teacher and have to return to school and needed to charge my chevy blazer that I purchased near my home. We have no power there. This dealership refused to let me charge my car there. Saying it was for their customers only! What happened to Chevy strong!
I purchased a 2021 Chevrolet Traverse from this company back in 2021. I recently traded that in at a VW dealership for a new car. When I traded in the traverse, I was told that I could seek reimbursement for the extended warranty I had purchased with the car back in 2021. I went through the process, and it was simple at first. I was told I would be getting a substantial amount of money back for the warranty. I was told this process could take 6-8 weeks, so I was pleasantly surprised when the check arrived within a month. However, when I ... Read More DealerRater - Aug 6, 2024
Working with South Charlotte Chevrolet service department was a great experience. I worked with Jerry B. and he was very communicative, honest, and I felt he was genuinely trying to save me money and not recommend unnecessary services. I will definitely be returning for maintenance on my vehicle.
Regular
Great customer service from my service manager, car was washed after oil change (unexpected!) and I waited for the service to be completed in about an hour.
Courteous and professional staff in both the service and parts department 👌🏾
Very easy process and quick service. Always satisfied with the level of courtesy and professionalism.
Rayvon was quick and knew exactly what we wanted. I had my 11 year old there and he talked to him and didn’t ignore the fact that he was there! I was in and out the same day with exactly what I wanted! I cannot recommend Rayvon enough or the dealership-this is the second car we purchased! Love my new 2024 Traverse!
Rayvon and Malcolm are top notch and are great to work with! Highly recommend
Rayvon Johnson and Malcolm Kay were absolutely wonderful! Highly recommend!
Louis Martinez was very helpful and easy to communicate with via text/phone throughout the car buying process!
I had the pleasure of working with Rayvon “Ray ” Johnson during my recent car purchase, and I cannot say enough positive things about my experience. From the moment I walked on the lot, Ray greeted me with a warm and friendly demeanor, making me feel comfortable and at ease.
Throughout the entire process, Ray demonstrated a high level of professionalism and expertise. He took the time to understand my needs and preferences, carefully listening to my requirements and ensuring that he found the perfect vehicle for me. His knowledge of the various models and features was impressive, and he was ... Read More Google - May 30, 2024
I recently had the pleasure of purchasing a vehicle from South Charlotte Chevrolet, and I cannot express enough how impressed I was with the professionalism and dedication of the staff. From the moment I walked into the dealership, I felt valued and respected. The team took the time to understand my needs, answered all my questions with patience, and provided invaluable insights that helped me make an informed decision.
The staff’s knowledge about the vehicles and the entire purchasing process was evident and reassuring. They went above and beyond to ensure that every detail was taken care of, making ... Read More Google - May 30, 2024
Sales rep Pierre is definitely the best he was able to make a good deal with me also props to the manager Malcom for ensuring the deal worked out I’d definitely recommend talking to them if you are looking for a vehicle
See Brandon and Malcom best experience buying a new car in years.
Great service from Francheska Ortiz
Rayvon Johnson, it was a pleasure doing business with you! We are satisfied customers! Thank you for helping us! Keep being great!
South Charlotte Chevrolet was wonderful when I was looking for my new 2024 Chevy Traverse. Tori was outstanding in getting in contact with me when the exact Traverse I wanted came in. She then connected me with Louis, who was amazing as well. Between the two of them I found out about the car on Friday and picked it up on Saturday. Louis made sure I understand all the new features of the car and everything was set up and ready to go. I appreciate the customer service I received from this dealership.
Thanks to Samantha at South Charlotte Chevy for her patience with me as I navigated through my new car purchase.. I really wasnt in the market for a new vehicle and as I debated back and forth about new or used Samantha was there every step of the way..Thanks is for staying late and helping me close the deal. South Charlotte Chevy is the place to go for your next vehicle purchase....
Great experience! Ask for Ray Johnson, he will take care of you!
Great experience with Ray buying a new Traverse!
If y’all see this comment y’all HAVE to come to South Charlotte Chevy! I had the most amazing experience with them and my sales associate Samantha! She was truly the cherry on top she made the process extremely smooth and took a lot of my stress away from how professional and sweet she was. She did everything in her power to help me be able to drive out in the car I’m in now and I’m so great. They definitely earn my future business
The best service!!
Everyone is always cordial and helpful from the minute I arrive until I leave. The services are done correctly. I have never had to bring my car back for corrections. The service desk personnel always greets me promptly and begin the process of providing requested service for my vehicle. They also explain the services received and each of the recommendations...without pressure. Overall, I am very pleased with the service and the culture of South charlotte Chevrolet.
Awesome
The overall experience at South Charlotte Chevy was excellent. The sales rep was very knowledgeable and provided answers to all questions asked. However, I do have an issue - the finance process could have been a little more discreet. The only people who should know a customer’s personal information is the sales rep as well as finance. One should not make comments about one’s personal finances, appearance, nor level of education in an attempt to discourage or provoke one’s insecurities. I am just out here living life and minding my own business. I let people talk…
Everyone was very nice, kind and professional. They answered all of my questions and kept me informed of the progress of the work being done. They went over the completed work in detail. The whole team from the purchase of my car to to service as been outstanding. I have already recommended SCC to several friends. Thank you for your service and please know that you are appreciated.
Our service rep did an excellent job getting us in and out on time so we could make our Son’s induction into the Soccer hall of fame. Everything about the appointment was beyond excellent.
I had the pleasure of working with one of the best salesmen at South Charlotte Chevorlet Pierre Enosch. I recommend if your in the market for a new or use car please see Pierre he’s a great salesman. I purchased a 2024 Chevorlet Trailblazer and I couldn’t be more happier and I own it all to Pierre.
Mike was great I wouldn’t go anywhere else
Excellent
I worked with Samantha on the sales side and Hugens on the service side. Both were great!!
I enjoy working with Stacy for all my Fleet needs . He is honest , knowledgeable , and keeps me informed of everything going on . He is an amazing asset to your company .
Had to visit the maintenance dept this week for my Fleet vehicle , and got to work with Stacy. He had a smile on his face throughout the whole encounter. Was personable and funny . This was absolutely my best experience ever . We will definitely be back and will be requesting to work with Stacy from here on out .
Great job Rayvon Johnson. Nice and respectful.
From the purchase and now my first service appointment, South Charlotte Chevrolet has been fantastic and so professional. So happy with my purchase of a 2024 Equinox.
Amazing service from Rayvon! He was upfront and clear with all the information he shared with us. He was patient and ready to help us with our needs.
I was kept informed the whole process
Once again Stacy in the service department has gone above and behind for us. He continues to exceed expectations. Thank you for taking such good care of our family automobiles. ~AnnMaree
I unfortunately didn't buy my Chevy here. However I get my car serviced here. I have never met the nicest, friendly and knowledgeable service staff! I'm not afraid to go to a dealership service center no more! I have to give compliment to the young man in parts as well. You All deserve 10 stars+++!
Stacy with the fleet center always takes great care of us and our Kona Ice truck. Thanks so much!
I want to say what a pleasure it was to work with Stacy in the Maint. Department today. I've been working with Stacy on my company vehicles for several years. He is always so pleasent and has a ton of knowledge. He always has a smile on his face and really values each and every one of his customers. I want your company to know I how lucky he is to yall.
Easy process
Loving my new Silver Blare Stingray. Looks amazing in the sun. I had a really good time with Jeff Smith and Rayvon Johnson last night making it come together for me. Sorry to keep everyone so late but it was worth it.
Had a seamless experience with Rayvon and leased a great Chevy Silverado. Would highly recommend Rayvon to anyone looking for a vehicle in the Charlotte area.
All went
Thank you so much to Ms. Sheryl for all of your help 😊
Sheryl Allison did a wonderful job communicating with me while my SUV was in the shop. I am very satisfied with the great customer service.
Very good JOB
Jordan, Malcom, and the whole team were very helpful in the whole purchase/trade process of my vehicle. They were very attentive, listened to my needs, and were always available to answer any questions. Jordan is very friendly and made the car buying experience very easy. 10/10. I will come back to South Charlotte Chevy again.
I worked with Hugens, and he was Awesome!! Great Service Guy! Thanks A lot for Wonderful Customer Service !!
Sheryl Allison did a fantastic job over past 2 months with helping me out. My truck hit the 100,000 mile mark so lot of maintenance items popped up. She was able to walk me through what needed to be fixed and what could wait just a couple more months.
Amazing place to purchase a car they made magic happen and got me in to a new Silverado. If you need a salesman see Rayvon!!!!
Great experience and awesome customer service! Shout out to Sales Consultant Rayvon Johnson. He provided a fantastic experience.
Rayvon “Ray” Johnson is the best!!!!
My experience at South Charlotte Chevrolet was exceptional. From the moment I walked through the doors, I was greeted with warmth and professionalism. The staff members were attentive and eager to assist me throughout the buying experience.
Was very happy with the service I received today. Michael Adamski went over and above to keep me updated with the progress on my vehicle service.
Super quick service with a really courteous team.
Mr Martinez was a great salesman and very knowledgeable about Chevy Products.
Brandon Hunt did a fantastic job, listened well and walked me through all the models. He made the buying process enjoyable and the start to finish process was seamless. Will be buying from S Charlotte Chevy again!
I want to give a big shout out to Louis Martinez! He went above and beyond to make my car buying experience amazing! I've been in the market for a few years now for a Corvette and Louis has been patient with me sending me multiple trim levels and vehicles to look at on my journey. He was able to help get me the most for my trade in on my Camaro and I was able to drive home in a brand-new Corvette! From the search to the purchase, to the ins and outs of the vehicle...Louis has ... Read More Google - Mar 27, 2024
Rayvon and Daryl did a fantastic job assisting up with the purchase of our Blazer RS. Highly recommend stopping in to see Rayvon if you are in the market for a new, or used vehicle.
I had an excellent experience yesterday trading in my 2018 Chevy Equinox for a 2024 Chevy Traverse Limited. Louis made the experience so much better and his knowledge of the vehicle was quite impressive. I have been coming to South Charlotte Chevy for years now and will continue to do so due to the great customer service and overall experience. Thank you Louis and the South Charlotte Chevy team for my brand new car!
Excellent service from their sales department! Ray was awesome and worked extra hard for over a month with me to make sure he got the right car for me at the right price. Malcolm was also great, you can tell customer satisfaction is important to this place!
Cheryl Allison gave me excellent service 👏 Thanks
While the news and recommendation I received regarding my vehicle was not what I wanted to hear, I will say that Jerry, my service tech, went above and beyond...again. He looped in Justin, the Service Manager, who offered a reasonable solution. I digested and thought on it for a bit, unfortunately for me it wasn't a fit for my current situation...but I do give the team credit for coming up with a reasonable option, something they did not have to do. I highly suggest South Charlotte Chevy for your automotive needs.
recently worked with these folks on a deal - had some hiccups to work through with pricing and packages - but they worked hard and put together a really good offer - we ended up going with something closer to home - but it was not due to effort and price with these folks - would definately do business with them in the future.
Service advisor Jerry Beam at South Chevrolet is very friendly and polite. Maintenance performed in timely manner.
Thank you South Charlotte and Jordan our Product Specialist for helping my husband find our new car! Thanks Jordan for helping us with the set up of our onstar and satellite radio. We appreciate your patience with us🤩
Rayvon Johnson did a great job working with me on the purchase of my new tahoe
I’m so amaze with the great customer service that I received from my son Rayvon Johnson,he was so professional treat me like a real customer and I was able to get the car that I wanted 100% satisfaction.
My brother Rayvon Johnson was a excellent salesman I most definitely recommend everyone to him he’ll get you going on the road for sure
(Translated by Google) Vanessa, super super attention!!!!! Thank you!!!!!!!! (Original) Vanessa, super super atención!!!!!! Mil gracias!!!!!!!!
Jordan was great! Easy smooth process would recommend.
Hugens was very helpful and personable. Made the pain of spending $1600 not as bad. Great customer service.
Phylisha was very very helpful and she made sure to take in consideration of what vehicle I was interested in and made to take time to listen to my questions and concerns about the vehicle I was inquiring about. I also brought my daughter with me to the dealership and Phylisha also allowed my daughter to play at her desk while still providing THE BEST CUSTOMER SERVICE EVER!!!! If they asked me to rate Phylisha on her customer service alone I would give her a 1,000,000 out of 10. Thank you so much Phylisha for all of your help and your excellent ... Read More Google - Mar 14, 2024
Thank you to Rayvon for making sure I found the car that was right for me , he was very patient and knowledgeable.
Rayvon provided excellent customer service. The finance team worked hard to find the best rates and solutions.
Jordan he was very knowledgeable, very helpful and kind. He deserve a ten or more. Thank you.
Rayvon did a great job and was extremely personable throughout the process.
Just had a great experience with our sales associate Rayvon Johnson! The process was easy and clear. We love our new Chevrolet!!
Love my new car! Jeff was great to work with. He said he could get the deal done and he did just that!!
Very attentive, super kind and incredible job Jordan helped us with everything he could and because of him we were able to land a great deal on our car.
Just purchased my new car with the help of Louis Martinez. He was so helpful throughout the process. I love my new 2024 Trailblazer!
Brandon is an amazing salesman, made my first time buying a car a breeze!! 10/10 recommend
(Translated by Google) I bought a silverado with Paola, very kind. I help a lot! (Original) Compre un silverado con Paola, muy amable. Ayudo mucho!
I would like to give a BIG THANKS to Stacy Smith my Fleet Vehicle Service Advisor. For doing a outstanding and professional job and addressing my vehicle needs in a timely manner. Stacy has a very nice and friendly personality that makes you want to keep getting your vehicle serviced at your dealership! He is a true asset to your Dealership!!!