Hugens is my go to service advisor. He knows me by name when I pull in the bay. Daniel Cole is the only mechanic that works on my car. He has been taking care of my cars for a couple years now and the vehicles are always functioning well.
Thanks for providing professional and knowledgeable people on the staff like Tory...She's AWESOME!!
A wonderful experience all around. Service was quick, easy, and reasonably priced. Autumn was so super helpful and kind and because of all of this, I will be back! Thank you for making the whole experience great.
Good friendly people they made sure all my needs were met Got the car I wanted
Louis Martinez is the best salesman. He got me a good deal on my suv. They washed it and gave me new mats. I’m happy.
South Charlotte Chevy is the best to their customers. I’ve gone to other places for service and nothing compares to this Chevy store. Thank you, South Charlotte Chevy. I LOVE YOU!!!!
Hugens B. and the tam there at South Charlotte Chevrolet as always do a wonderful job servicing our vehicles. Bring all of our Chevrolet's to him and know he will take care of us.
Look online and walk in for 2016 GMC Sierra 2500HD. Met with sell rep Phylisha and I rode out with the truck. She is a GREAT sales rep and know her vehicle. Very is to work with Thank you Phylisha.
Once my car arrived at the dealership Asia Smith called me & keep me informed about everything that was going on with my vehicle. My vehicle had to towed there due the wheel locks on my tire & I did not receive a wheel lock key at the time of purchase. Click to
Hugens B. and the team at South Charlotte Chevrolet Service are awesome!! Hugens always takes great care of our vehicles and is a pleasure to work with. Look forward to continued partnership!!
Great customer service and a very friendly staff . Worm and inviting atmosphere very neat and clean
Good experience working with J Vargus - would definitely recommend this dealership.
they were upfront and honest. Meradeth was awesome and would highly recommend her and this dealership.. this is my second car through them
Great service at South Charlotte Chevy. Had an issue on my 2019 Tahoe, made an appointment and went in and saw Asia. They diagnosed the problem and was fixed the same day.
Asia was awesome she kept me informed about my vehicle, she noticed me that i needed a filter change which i had done, Called me as soon as it was finished and sent me a ride to pick me up in a very timely manner. Also thank you Dallas for picking me up it was a pleasure meeting you. You are a go to dealer i will let family know.
Jerry kept me informed about the estimated time it would take for the part to be ordered, when my car would be done, and how much I was going to spend which I appreciated very much.
Louis Martinez is an awesome salesman. We worked out a great deal and he went out of his way to go the extra mile. Would recommend him to friends and family and he will be the guy I call for my next auto.
Louis Martinez is a professional who is knowledgable, friendly, and honest. He has went far beyond the standard to make my experience a great one! | will recommend him to all friends and family and he is the guy I will call for my next purchase
Megan got me a Lyft ride home and made the whole process very quick and easy.
This is my go to for any and all my service need. We have a Yukon Denali and AT4; Daniel is a great mechanic and keeps the two vehicles running their best. See Hugins or Gerry in service, as they are always approachable.
Ms. Tory was awesome a d a great representative of South Charlotte Chevrolet
Good customer service by Chris. I had a major repair done. Still some repair prices at the dealer are going to be more expensive than elsewhere and those I get done elsewhere.
They was great with my time & service. They explained everything well & washed my car.
Great experience at south Chevy. Much better than the one I went to before making it to south Chevy. Great people to work with in buying a car!
I initially took my car in for an oil change when the Tech detected an unusual noise. This prompted him to evaluate the situation, give me a diagnosis, and estimate. The repairs were scheduled for the next day. Hugens updated me periodically on the status of my vehicle and it was fixed by the end of business without a hitch. Ive had mixed feelings concerning service here before but this was a very exceptional visit. Thanks
Excellent job car was ready when promised. The car was also washed. See you next time
I had a fantastic sales experience. The staff was nice, courteous, and delivered what they promised.
Scratch on new truck was touched up by an individual contractor. Scratch was improved but due to severity of scratch it couldnt be made 100% right but I was somewhat satisfied
Rafael was so friendly and patient with me. Took the time to explain everything and even helped to reset my settings bin my car. Definitely will come again recommend this place.
The staff is very professional and very knowledgeable about the service that I was needed.
Huge shouts to Phylisha Goode and Jeff Adams! They took great care of me and my wife! Super excited they really got our dream cars!! Thank you guys so so much! I truly appreciate you and the entire team!
Joshua was great and very knowledgeable about the vehicles on the premises. He understood what kind of car that i was looking for and pointed me in the right direction.
South Chevrolet services our fleet. Jim always works with our schedule and keeps my team informed as to the status of the work. The mechanics doing the work always deliver!
30,000 mile service done on low end of time quoted. They offered to get transportation if I needed to go somewhere. I walked to nearby shopping center.
Everything was good , good service but the only thing is that tou guys need to offer a lyft or uber so customers dont have to wait that long
The service provider was professional and my service was timely.
Being new to NC and going to this dealership was pleasant. Everyone was nice and friendly. I appreciated that and will continue to take my truck to South Charlotte Chevrolet. Thank you for your service.
They met all my needs and requests and were super helpful!! I will definitely make my next purchase with them! I will recommend! 10/10!
Great company, wonderful caring people. Very concern about your safety, health wise. Great people to deal with. My experience from purchase to serving my vehicle is and was great.
darryl was excellent very detailed and knowledgeable was with us through the whole process will certainly use him when we are in the market for another automobile
I had a 2 day experience with South Charlotte Chevrolet. It was well worth the 2 days as all the staff worked toward my getting what I desired in a new vehicle. I am pleased with South Charlotte Chevrolet.
I had a very good experience. Good personnel to help me. A nice friendly dealership. They helped me get the truck that I wanted. Thank you!
South Charlotte Chevrolet is on point. The time it takes them to get me in and get me out is amazing and the number one constant in my book. I will send all my friends and family there.
Thanks to Kevin Dick and all the service members on the service to my SUV. Great service and great professionalism. Been a customer 10 years
They are extremely great as well as superior customer service and fixing the problem with my car. Superior customer service. They treat all customers with respect..
Ken is an excellent customer service representative, always knowledgeable,professional and courteous.
My service advisor was Caleb, he did an awesome job! Highly recommend
my car was taken on time and the service completed sooner then I expected. I was very pleased with how Ken Boate my service consultant handled everything.
Great experience , would definitely recommend. Thank yall!
When I did a service at this dealer ship I got a great experience.
My experience was positive, no pressure, professional and efficient .
Love this dealership, Logan and the new sales manager are phenomenal.
Daryl was very Pleasant to deal and so was the rest of the staff
Great service and very friendly and professional service advisors
Overall, a very good experience, other than the initial wait time for my service rep.
They Got me an appt quickly and I got my car back quicker than I thought
I would highly recommend this dealership to everyone. Great customer service and well educated employees know everything you need to know about purchasing a new or used car. I am very satisfied with my 2019 Chevy Traverse.
This service appointment went really well--expected it was because our favorite service man was there to take care of us. Ken Boate does a terrific job and was able to get me in and out in short time which is really appreciated. Your company is certainly blessed to have him direct so many customers to wonderful service.
Excellent experience. Very easy including getting the cloth seats exchanged for leather through the service center
I was able to negotiate and walk in the door with an out-the-door price for the vehicle that I was interested in before even taking a test drive. I ultimately ended up going with a different vehicle, but I felt that the process was fair and everyone I encountered treated me with respect. I would recommend this dealership to others that are in the market for a new Chevrolet.
Lenny is the best he deserves a raise he is an exceptional advisor and he is the main reason I buy Chevy got the past 13 times
Ken Boates is one of the best assets your facility has. He goes above and beyond customer satisfaction. Kudo Ken and thank you again
This is truly one of the best dealerships in the area. Their customer service is spectacular. They truly take pride in what they do. The employees in the service department really are well trained individuals and I love that they keep you informed about your vehicle. If a mistake is mabe, they are quick to rectify the issue without attitude.
My service was excellent. Steve took care of us in s very professional manner
I came in got the oil changed and told them I needed the tires checked, the air was not stay in them. I have to come back every other month or so since I bought it to have air put in the tires. The person helping me said cold weather causes that, I said it happened in the summer as well. The attendant said well it has happened consistantly; so they said they would check them. Didn't find anything, but every time they put air in the tires they put 39 to 41 and my book says 37 psi. I don't ...
Bought a used car here, and my whole experience could not have been better. We found a car they'd listed online for a far better price than anything we'd found within a 2-3 hour drive, *with* the extra safety features we'd been unable to find in used cars of the same model trim (even at much higher prices). We weren't able to check out the car for several days (since we live a few hours away), but they held it until we could go down for a test drive. The car was exactly as described and ...
One of the best car buying experience I have had. Good selection, no pressure, and great people.
Great group of people to work with, specifically Ray, my salesperson, who went out of his way to ensure I was satisfied, and ended up with a vehicle that I liked. His honesty and his pleasantness was very much appreciated!
Mr. Kenny B is exceptional. I am always satisfied with the level of service
Always a pleasure to deal with Kenny Boate in service, reliable and honest.
the experience was positive, i will tell my friends and family.
It is always a pleasant experience to come to South Charlotte Chevrolet. Scott Jones is very helpful and knowledgeable. I enjoyed meeting the new Service Manager, Justin, and look forward to working with him.
Good service. But I was disappointed tha an error message which says options not available could not be fixed
Ray is the best, he is the only one i deal with, because of his experience and kindness..I Told my family about him.
Jerry Biggers was a great salesman and made my car buying experience pleasurable!!
Ryan with South Charlotte Chevrolet was great to work with and went out of his way to make our experience a positive one. Thank you for your patience!
Service was quick and everyone was extremely courteous.
GM has a warranty extension of 2011 Chevy Equinox vehicles due to an oil burning problem and balance shaft chain breakage. I took the vehicle in to Steve Moore Chevrolet to have the problem addressed. Ryan Guest has to be one of the greatest service managers I have had the please to work with--no one better. He got us squared away and the issue fixed. Buildings don't create relationships, people do. Ryan is the reason I will continue to do business with Steve Moore. Great job man!!
Stopped in without an appointment for yearly safety inspection. I was promptly greeted and taken care o r and my wait was short & sweet. We have been bringing our GM vehicles here for service over 16 years and have had great service experiences.
Oil change and rotate of tires was done in a timely manner, car wash but not dried off
I arrive early and was out sooner then expected, service representative was professional and very helpful , waiting area was nice and clean fruit , water and danishes were fresh and bathroom area clean . Clerks at payment window were very helpful and informative , overall excellent experience and will diffently return.
This was the second time I purchased a new vehicle from South Charlotte Chevrolet and I have to say that Selena and Ernest were a pleasure to work with. They listened and found the vehicle with the features I wanted. I will say I was very disappointed with the finance person we had to work with. He was full of himself and quite arrogant. When I declined the extra warranties he said well you just must have all kinds of money laying around in a very rude tone. Not to mention he was very rude to Selena when he came ...
Great customer service and great price and very good quality repair
I recommend South Charlotte Chevrolet to anyone who is looking to buy a new/used vehicle. Ray J is the best Salesman I will definitely send family/friends to this dealership. Everyone was so warm and friendly even the receptionist Jan made sure that I had my morning coffee. Thank you again to Ray, Russell and Chris for making my purchase easy. Please visit Ray Fourney at South Charlotte Chevy you will not be disappointed.
Our salesman Ray Fourney was very professional and friendly and we were more then happy with having him help us with our buying experience. We look forward to working with him again in the future and have already recommended him to many others.