Customer Testimonials
Jerry was friendly, communicative and prompt with keeping me updated on my services. Everything was explained to me in detail. I appreciated the good customer service
10 out of 10, Ray got me approved 0 Down !!!!
Thanks Ray for helping my dad with purchasing his new car! Thank you for your patience along with willingness to help. Thanks for your great customer service…highly recommended!!! I look forward to doing business with you and this dealership in the future.
Extremely satisfied with my experience in purchasing a vehicle with South Charlotte Chevy. A big shout out to Zach who went beyond the call of duty. After recently undergoing foot surgery, the entire team was very accommodating, but Zach exceeded my expectations. Thank you, I will highly recommend in the future!
I have used South Charlotte Chevrolet for my last 3 purchases, my salesperson Louis Martinez has always provided excellent service each and every time.
Ray was a big help and influence for me, made it easy and smooth to purchase my first vehicle. Definitely someone you gotta ask for if you come in here.
I had a great experience at South Charlotte Chevrolet service dept. The visit was well organized and Huggiens was knowledgeable and friendly. Thank you!
Meredith is awesome!!
(Translated by Google) Louis Martinez was an excellent help in our vehicle purchasing process, 100% satisfied with his service (Original) Louis Martinez fue una excelente ayuda en nuestro proceso de compra de vehículo, 100% satisfecho con su atención
As always Hugen Barthelus did an amazing job keeping updated and well informed about the status of my vehicle and the repairs that were needed. Service and quality of work was excellent! Thank you!
The service writer started off w/a great attitude and he ended my visit w/a great ending. I had a FREE oil change that was going to expire. He found this and saved me 100.00 dollars!!
Jerry was absolutely phenomenal every step of the way. It was very impressive given it was a warranty claim and had so many different moving parts but he handled all of that for us and still managed to communicate any changes or issues along the way. GOLD STAR service. It was such a good experience I plan to purchase my next vehicle from the dealership as I am confindent that any issues will be handled should they arise.
Just an extremely pleasant experience all around. Meredith was calm, and so extremely patient and kind through the negotiation process. She was exactly what we needed to work out a deal. Wil was also very reasonable, personable, and respectful. We had been to several other chevy dealers in the area and the customer service was subpar compared to this dealership.
Everyone was very helpful Meredith our sales person was great
Communication was great, they didn't hassel me about buying a new vehicle while I waited on mine to finish.
Victoria was so nice!! I look forward to continuing my business at this location!
It’s quick which is my favorite part. My Malibu is always taken care of and I leave with no worries.
Great service
Fantastic experience!
South Charlotte Chevrolet’s service department is literally the best dealership service department I’ve ever dealt with. They are great at communicating, complete work quickly, and even offer free rides to and from the service center.
Louise did a great job from start to finish actually caring about the deal/myself in general, from walking in the door to showing myself everything about the vehicle and then delivering it as well as he did with the add-ons. Class act!
(Translated by Google) Vanessa makes the ordinary extraordinary..!!! (Original) Vanessa hace de que lo ordinario se convierta en extraordinario..!!!
Great service from Hugens Barthelus with my car
Stacy is guy you can trust, he tells you like it is, and does his best to help you.
Thank you so much to Louis Martinez and Jeff Adams for making this deal for me. I purchased a BMW and they were fantastic, and got me exactly what I needed. Bravo love this place.
I love the kindness of the staff. Speedy service, great service. I love city Chevrolet. So glad I purchased my vehicle from City Chevrolet.
My check engine light had been on and off for quite a few months and then stayed on for the past month. I was concerned since my Malibu is a 2020 and no one could seem to pinpoint just what was wrong. Jimmy was a tremendous help in getting the light to finally go out. His communication was effective and he explained the broadness of my check engine light diagnostic code in laymen’s terms so that I could understand. Ultimately, the battery needed to be replaced and now if there are any problems with the car in the future, Jimmy ...
Vehicle was completed very timely. Staff was very courteous.
Excelent service !! Thank you
Check in with Service rep was great. Service was done in a reasonable timeframe. Everything was great.
Easy experience.
Tory is fantastic
Fast service and very friendly employees
I was very happy with the dealership on this service trip. They finished my car earlier than expected. I am happy that they found the issues and fixed it at an affordable price. Everything was excellent. Thank you so much.
The service was wonderful. Phlisha was excellent please see her.
Good service and nice people
Excellent greeter and everything explained, no surprises. Only thing I would say is seat adjustment. With todays power seats and so many adjustments service people should not change customers preference to fit theirs and not return it back. I realize it’s a small thing but vehicles are a VERY personal item.
Louis was an exception help. He kept me informed daily as to the progress of my build and once on site, he was very thorough as to all the details.
Had a great experience working with Louis Martinez. He worked hard to make sure I was completely satisfied with my new Trailblazer purchase. After the standard back and forth negotiating he worked with me and management to make sure I got my price. The dealership was great to work with and Louis is a top notch and very friendly salesperson. I would recommend him wholeheartedly to anyone going to this dealership and it's easy to see why he is one of their top salespeople...he cares about his customers happiness!
Pierre Enosch was awesome 👍 . I didn't like Frank so much in finance. I felt rushed and he didn't explain in detail the paperwork that I signed.
Jerry was awesome! I stopped in after having been to another location that was unable to assist me with my tire issue. I was exhausted from this ordeal and not very hopeful about this locations ability to assist either. However, Jerry was very attentive, heard out my concerns and was easily able to provide me a solution and have me back on the road within an hour! Will definitely be going to South Charlotte Chevy first for any issues from here on out
Zack was excellent. He is very punctual and responsive. I would recommend him to my friends.
Very good
Sam was absolutely wonderful! She has been so kind and cheerful, and helped us every step of the way, including getting the new insurance and setting up financing! She let us know when it came in, walked us through the deposit, and made sure the truck was ready and detailed for us when we arrived.
Staff is friendly
Louis Martinez was great. He was very attentive and helpful throughout the entire process and even following up afterwards post-sale. I am very happy with my experience at South Charlotte Chevrolet and would not hesitate recommending Louis Martinez to others.
Satisfied.
My service advisor was very professional, friendly, and efficient.
Very nice people
Easy to deal with...they got me a ride home while my truck was being work on. They got me a ride back to the dealership to pick it up when it was convenient for me. 👍🏿👍🏿
Excellent customer service and got my vehicle in and out quickly. I will definitely be bringing my vehicle back for any future repairs
My vehicle drives like new again. It took a little longer and cost a little more but, I'm totally satisfied with the outcome.
(Translated by Google) I felt more than Satisfied not only for the purchase of the car, but also with the attention and the good treatment of the lady who attended me, Vanesa, super attentive and helpful. I recommend her👌 (Original) Me sentí más que Satisfecho no Solo por la compra del Auto si no También con la Atención y el Vuen trato la señorita que me Atendió Vanesa super atenta y servicial la Recomiendo👌
Shout out to Mr, Sam. I typically love to go here for service, i've been having a big problem with my car stuttering due to the torque converter. The entire time i was thinking it was just the transmission fluid that needed to be changed, They saved me 300$. Also ask for hugens if you come and service here treats you just like family!!!
Hugens was great in answering all my questions…….will recommend the dealership South charlotte Chevrolet to all my friends and family
Andy was exceptional, felt very comfortable doing business at this dealership, definitely will come back to do business again with him.
Very good
Andy has been nothing less than exceptional. Very professional and knew his product. Definitely coming back to see him.
Andy was very polite and made this process so easy for me! I highly recommend Andy to anyone.
Andy is a great salesman. He made everything fast and simple. Will come back next time to see him.
I love Andy. He helped me through the process and I didnt feel stressed throughout the process
Fast and friendly service
The people here are very friendly and helpful. I have had great interactions with multiple sales members, front desk, service and financial.
I went with my daughter to purchase a car. It was a great experience thanks to Louis Martinez, our sales rep with great friendly and attentive customer service. She left with a 2020 Buick SUV that looked brand new. Happy with the purchase price. Thank you Jeff!!
All good nice and fast Services
JERRY IS AN AWESOME GUY..
There's a seller named Luis Martinez who was very helpful and Collective who got me this pre-owned Chevrolet Cruze with a very good deal. I would heavily recommend the seller if you're looking for a car or truck.
I had a great first experience with buying a car here & just got my first oil change & tire rotation on my Camaro this week! I have been completely satisfied with them!
The service advisor, Tory, was so nice and helpful. She explained everything worked with parts department to order a tire that would match my other 3 and even went the extra step to pick up and drop off my vehicle when the tire came in. The customer area was clean and tidy no clutter coffee station mess. Overall great experience!
My experience with South Charlotte Chevy was amazing thanks to Louis! He provided me with all the information I requested and kept me well informed of every single step of my car buying process. He would even be available after business hours, great sales person and overall great guy! Highly recommend him to anyone that visits SouthCharlotteChevy!
I had a warm greeting from a young man in service dept. when I pulled into the wrong bay area lol (sorry I didn't get his name), but he directed me to the next service area where you sign in where I then was sign in by Sheryl. I believe that was her name. She was very nice and helpful, especially reminding me of my GM points, which help out alot on my service! Kiddos to her!!
Great place! I was greeted with open arms and informed about features and maintenance I should look into for my truck. All around great experience.
Worked with Meredith & Will on a trade in for a new vehicle purchase. Both provided outstanding service.
Clean, fast, cordial service.
Listen, if you want to spend your time wisely and smartly, visit them. Louis Martinez was the gentleman who assisted me and, though he will be tough to negotiate with, he will be fair with you; just be prepared to debate a little. I like Louis. He is one of the best. Thank you.
They requested my information the night before to get a head start. Everything went very smoothly and Mr. Louis Martinez was very thorough in showing me the ropes on my new truck! Extremely satisfied customer.
The staff was extremely nice. I felt they were honest about the work that my car actually needed, and didn’t try to get me to do anything unnecessary. They were quick (roughly 2 hours) for oil change, tire rotation and alignment. They did a great job by keeping me informed through the time I was there. It was an overall very pleasant experience. I will be back
Awesome
Meridith went above and beyond to meet my needs. She should be recognized for it.
***just wanted to add to my review to cover the service department. They really do a great job over there. Jerry Beam is a super professional service manager. From drop off to pick up he kept us informed. He deserves some recognition! Anthony was excellent. He worked with me via text and phone until we got the numbers right, because I was coming from an hour away. Also, the dealership took care of my wife who hates sitting in the dealership by driving the paperwork to us for finalizing. All around a great experience!
Chris Wright was amazing and he had great communication throughout the entire service
My salesman Josh was great everything went perfect would drive 3 hours again to buy the next one
Louis Martinez was excellent. Friendly, professional, and through.
everyone was friendly, & knowledgeable.
I purchased on 05/16/2023 a used truck from this dealership. The sales person was Louis Martinez. I was totally satisfied with his professional service during the entire process and felt very taken care off as a customer. 5 stars!!!
My car sales lady (Meredith) was absolutely amazing and the manager!! words can’t express my gratitude towards them I felt amazingly comfortable and secure they helped me in so many ways I’m officially a Chevy woman
The whole process was smooth, the sales agent (Louis Martinez) was very helpful throughout the whole process, and we did the tour of the services, and the test drive, and he called me the following day of my purchase to ask if I like my car I thought that was professional. I will definitely come back again and recommend my friends.
Fast and easy process! Meredith was outstanding in getting us everything we could possibly need and the personality was unmatchable! Frank in finance also made it quick and painless and got us on our way in no time! Very grateful for all!
My husband actually took the suburban for an oil change. He also has setup other, needed services, throughout this month. My only take back, is the vehicle wasn’t washed. It’s one of the reasons, I chose to repeat this location, to service our vehicle.
Meredith Terrell was our sales associate and was very knowledgeable and willing to help us with any questions. She had helped our daughter and her husband purchase a new truck a few days before we went in looking for a Tahoe. The car we wanted was in transit, we put a down payment in, and she communicated with us a few times as we waited for the car. We are very pleased with the entire staff. We found the purchase of our new car was very easy with the helpful staff at South Charlotte Chevrolet!!
We shopped around quite a bit for our new Chevrolet SUV and found South Charlotte Chevrolet to have a well stocked inventory of new Chevy cars, trucks and SUV's that we felt were priced fairly and competitively. They also honor the GM family and friends discount which we found not all dealers were willing to accept. Everyone we dealt with at South Charlotte Chevrolet from the beginning to the end was very friendly and professional. Everything was explained thoroughly and we never felt pressured. We would highly recommend sales associate Michael English. Not only was he kind and knowledgeable, ...
The experience was great. My guy Hugens Barthelus is a constant professional and assisted me with getting Onstar free for 3 months. He's the best. Salute to him and the professionalism overall that he presented and to everyone there.
Ms.Sheryl Allison is the best..had an issue with my car and she made it right.. I just can't thank her enough will highly recommend Steve Moore Chevrolet South Blvd and service department Ms. Sheryl Allison. 👍🏾👍🏾
Wayne was awesome great customer service A+!!!!!
They were nice and patient and worked with us to come to the best deal! Interest rate they found was incredibly